Call Details

Bolna ID: 2b66a4d4-a4d1-4b27-8714-00c81732538b

Phone: +919695065619

From: +918035316264

Status: COMPLETED

Processing: COMPLETED

Duration: 198.00s

Cost: ₹38.96

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-09-30 12:11:30

Ended:
2025-09-30 06:45:11

Last Processed:
2025-09-30 12:15:09

Last Retry At:
2025-09-30 12:15:09

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-09-30 12:11:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-09-30 12:11:36
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-09-30 12:11:41
PROCESSING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-09-30 12:15:06
call-disconnected MAIN
CALLBACK_UPDATE
₹28.46
Duration: 196.80s
2025-09-30 12:15:09
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_link2, request_type=payment_details, phone_number=+919695065619}
2025-09-30 12:15:12
COMPLETED MAIN
CALLBACK_UPDATE
₹38.96
Duration: 196.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=Silver Plan}}}
2025-09-30 12:16:30
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-09-30 12:16:30}
Call History (Raw Callbacks) 5

{created_at_str=2025-09-30 06:41:31, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=38.96, batch_id=null, cost_breakdown={synthesizer=22.68, transcriber=3.0, synthesizer_breakdown={welcome_message=0.0, conversation=22.68}, llm=2.784, transfer_cost=0.0, platform=10.5, transcriber_breakdown={analytics=0, conversation=3.0}, network=3.7, llm_breakdown={analytics=0, summarization=0.019000000000000003, extraction=0.013000000000000001, conversation=2.752, hangup=0}}, created_at=2025-09-30T06:41:31.150048, scheduled_at=2025-09-30T06:41:31.150016, custom_extractions=null, telephony_data={duration=198.0, to_number=+919695065619, provider_call_id=8b9c9208-5026-4c20-962f-e7ba33e052e9, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/ce3532ec-6c21-4b80-b06b-744013f37d5a.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+919695065619, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 12:00:51, callback_request_id=null, is_callback=null, fullName=VIKAS, resume_review_id=68db78e918c34103788b903f, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=Your Layout is generally well-organized, with clear section headings and a logical flow of information. The experience section is presented in reverse chronological order, which is excellent for highlighting your career progression., score=68, readability=The resume is highly readable due to clear headings and well-structured bullet points. However, consider using consistent date formats throughout for a more polished look., essentialSectionsPresence=All essential sections, including Experience, Education, Summary, and Skills, are present and easily identifiable, which significantly improves searchability. Ensure consistency in formatting across all sections for better readability., scale=100}, atsReadabilityScore={feedback=The ATS readability is moderate, due to the keyword usage. Always use relevant keywords. Use a standard font., score=60, scale=100, keyElementsReadableByATS=The resume includes crucial information like contact details, job titles, and skills and experience. Further improve ATS readiness by weaving in industry-specific keywords relevant to the target roles. Always use a standard font for ease of readability.}, impact={feedback=You have good use of bullet points to highlight your accomplishments. Consider adding specific numbers and percentages to quantify your achievements, which will help increase the impact., score=64, spellCheck=The resume has no spelling errors., bulletPointsUsage=The resume consistently uses bullet points within the experience section, making it easier for recruiters to scan and understand your responsibilities and accomplishments. More bullet points can also be used., weakActionVerbs=The resume uses a mix of strong and weaker action verbs. Focus on starting each bullet point with a strong action verb, and avoid the passive voice., scale=100, quantifyingImpact=While some achievements are quantified, there's room for improvement by providing measurable results for each role. Adding metrics like 'increased sales by X%' or 'reduced costs by Y%' will strengthen the impact., repetitionAvoidance=The resume shows avoidance of repetition of basic action verbs, but there are few repetitive words with similar meanings that could be adjusted., accomplishmentLanguage=The language used is result-oriented, but could be improved with the help of quantifying some metrics which will attract the reader more. The use of impact-driven phrases like 'achieved', 'increased', and 'optimized' is effective.}, crispness={feedback=The resume length is appropriate for your experience level, however, trimming down the bullet points will help increase your score. Review each bullet point to remove any unnecessary details., resumeLength=The resume length is generally appropriate for the experience level, but can definitely be improved. You might consider condensing some of the details to keep it concise and focused., score=60, bulletPointsCount=The number of bullet points per role seems reasonable. Always make sure, the bullet points have concise language., fillerWords=There's room to eliminate filler words to make each bullet point more impactful. Review each bullet point and cut any wording that may be unnecessary., bulletPointLength=The bullet points are generally well-written, but some could be made more concise. Always keep the information point wise to gain reader attention., scale=100}, qualityAddOn={feedback=You should avoid buzzwords. Ensure consistent date formatting throughout the document. Improve the usage of active voice., score=62, buzzwordsCliches=The resume avoids clichés to a good extent, but it is always good to review the overall tone and make sure the language used is a little specific. Removing some of the buzzwords is a better option for the resume., datesFormatting=Ensure consistency in the date formatting across all sections. This small detail greatly enhances the professional look of your resume., activeVoice=The content uses active voice effectively in most sections. Double-check for any instances of passive voice and convert them to the active form., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, which is preferred for a professional resume.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=Details about the Silver Plan and its offerings., info_type=pricing, interest_level=high, follow_up_needed=Yes, service_interest=resume_silver, objections=User expressed concern about charges being applicable.}, arq_job_id=null, transcript=assistant: Hi  VIKAS this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  yes ma'am
assistant:  Great! Is it a good time to connect for a quick chat?
user:  sure
assistant:   Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now? Your score was sixty two point eight out of one hundred.
user:  yes i'm looking for a job
assistant:  Okay, got it. What’s your current role?
user:  as a key account manager
assistant:   And how many years of total experience do you have?
user:  eight to nine years
assistant:   I saw in your review it said your layout is well-organized and your experience section is in reverse chronological order, which is great. But your resume score is only sixty two point eight. Are you getting enough interview calls with your existing resume?
user:  no
assistant:   Got it. So even though you have the experience, your applications may never even reach a human. That’s why interview calls feel so random and rare. Does that sound like what you’re facing?
user:  ok
assistant:   That’s very common. Even great professionals don’t get responses because resumes fail ATS filters or look too generic. Would you like to hear how a resume upgrade can help you beat those filters and get more calls?
user:  how it is work
assistant:   Your resume review mentioned some areas like consistent date formatting, stronger action verbs, and more quantifying achievements. Fixing these can make your resume stand out to recruiters and ATS systems. Would you prefer a quick, AI-powered upgrade or a detailed expert rewrite?
user:  how how much is it charges
assistant:   Since you have
user:  it's chargeable i think
assistant:  Yes, it is an investment in your career. For your experience level, our Silver Plan offers ten customized, ATS-optimized resumes plus cover letters for Rupees two triple nine, limited time. Would you like me to share more details?
user:  this type of details
assistant:   Sure! The Silver Plan gives you ten job-tailored resumes, HR-approved templates, and personalized cover letters. You get instant downloads and lifetime access to edit anytime. Plus, there’s an interview prep guide included. Does that sound helpful?
user:  ok
assistant:    Let’s not lose another week of opportunities. Should I send you the payment link on WhatsApp right now so you can get started?
assistant: Ok. I'll hang up now. Thanks for your time.
, updated_at=2025-09-30T06:45:11.579647, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 06:45:11, id=2b66a4d4-a4d1-4b27-8714-00c81732538b, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Vikas to discuss his resume score and job search. Vikas confirmed he is looking for a job and has eight to nine years of experience as a key account manager. Anita noted that Vikas's resume score was 62.8 out of 100 and discussed common issues that could be affecting his chances of getting interview calls, such as failing ATS filters. She offered him a resume upgrade service, explaining the benefits of their Silver Plan, which includes ten customized resumes and cover letters for a fee of Rupees 2,999. Vikas expressed interest in the details of the plan, and Anita suggested sending him the payment link via WhatsApp to get started. The call ended with Anita thanking Vikas for his time., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Resume Services", "disposition_3": "Silver Plan"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=Silver Plan}}}, smart_status=dropped, conversation_duration=196.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=197.19994, provider_connected=false}, transcriber_duration=197.19994, transcriber_model=nova-3, synthesizer_characters=2402, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=134}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=219, input=1158}, azure_gpt-4_1-mini={output=463, input=66947}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=160, input=579, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=59, input=579, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=463, input=66947, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 06:41:31, status=completed}

{created_at_str=2025-09-30 06:41:31, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=28.46, batch_id=null, cost_breakdown={synthesizer=22.68, transcriber=3.0, synthesizer_breakdown={welcome_message=0.0, conversation=22.68}, llm=2.784, platform=0, transcriber_breakdown={analytics=0, conversation=3.0}, network=0, llm_breakdown={analytics=0, summarization=0.019000000000000003, extraction=0.013000000000000001, conversation=2.752, hangup=0}}, created_at=2025-09-30T06:41:31.150048, scheduled_at=2025-09-30T06:41:31.150016, custom_extractions=null, telephony_data={duration=0.0, to_number=+919695065619, provider_call_id=8b9c9208-5026-4c20-962f-e7ba33e052e9, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919695065619, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 12:00:51, callback_request_id=null, is_callback=null, fullName=VIKAS, resume_review_id=68db78e918c34103788b903f, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=Your Layout is generally well-organized, with clear section headings and a logical flow of information. The experience section is presented in reverse chronological order, which is excellent for highlighting your career progression., score=68, readability=The resume is highly readable due to clear headings and well-structured bullet points. However, consider using consistent date formats throughout for a more polished look., essentialSectionsPresence=All essential sections, including Experience, Education, Summary, and Skills, are present and easily identifiable, which significantly improves searchability. Ensure consistency in formatting across all sections for better readability., scale=100}, atsReadabilityScore={feedback=The ATS readability is moderate, due to the keyword usage. Always use relevant keywords. Use a standard font., score=60, scale=100, keyElementsReadableByATS=The resume includes crucial information like contact details, job titles, and skills and experience. Further improve ATS readiness by weaving in industry-specific keywords relevant to the target roles. Always use a standard font for ease of readability.}, impact={feedback=You have good use of bullet points to highlight your accomplishments. Consider adding specific numbers and percentages to quantify your achievements, which will help increase the impact., score=64, spellCheck=The resume has no spelling errors., bulletPointsUsage=The resume consistently uses bullet points within the experience section, making it easier for recruiters to scan and understand your responsibilities and accomplishments. More bullet points can also be used., weakActionVerbs=The resume uses a mix of strong and weaker action verbs. Focus on starting each bullet point with a strong action verb, and avoid the passive voice., scale=100, quantifyingImpact=While some achievements are quantified, there's room for improvement by providing measurable results for each role. Adding metrics like 'increased sales by X%' or 'reduced costs by Y%' will strengthen the impact., repetitionAvoidance=The resume shows avoidance of repetition of basic action verbs, but there are few repetitive words with similar meanings that could be adjusted., accomplishmentLanguage=The language used is result-oriented, but could be improved with the help of quantifying some metrics which will attract the reader more. The use of impact-driven phrases like 'achieved', 'increased', and 'optimized' is effective.}, crispness={feedback=The resume length is appropriate for your experience level, however, trimming down the bullet points will help increase your score. Review each bullet point to remove any unnecessary details., resumeLength=The resume length is generally appropriate for the experience level, but can definitely be improved. You might consider condensing some of the details to keep it concise and focused., score=60, bulletPointsCount=The number of bullet points per role seems reasonable. Always make sure, the bullet points have concise language., fillerWords=There's room to eliminate filler words to make each bullet point more impactful. Review each bullet point and cut any wording that may be unnecessary., bulletPointLength=The bullet points are generally well-written, but some could be made more concise. Always keep the information point wise to gain reader attention., scale=100}, qualityAddOn={feedback=You should avoid buzzwords. Ensure consistent date formatting throughout the document. Improve the usage of active voice., score=62, buzzwordsCliches=The resume avoids clichés to a good extent, but it is always good to review the overall tone and make sure the language used is a little specific. Removing some of the buzzwords is a better option for the resume., datesFormatting=Ensure consistency in the date formatting across all sections. This small detail greatly enhances the professional look of your resume., activeVoice=The content uses active voice effectively in most sections. Double-check for any instances of passive voice and convert them to the active form., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, which is preferred for a professional resume.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=Details about the Silver Plan and its offerings., info_type=pricing, interest_level=high, follow_up_needed=Yes, service_interest=resume_silver, objections=User expressed concern about charges being applicable.}, arq_job_id=null, transcript=assistant: Hi  VIKAS this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  yes ma'am
assistant:  Great! Is it a good time to connect for a quick chat?
user:  sure
assistant:   Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now? Your score was sixty two point eight out of one hundred.
user:  yes i'm looking for a job
assistant:  Okay, got it. What’s your current role?
user:  as a key account manager
assistant:   And how many years of total experience do you have?
user:  eight to nine years
assistant:   I saw in your review it said your layout is well-organized and your experience section is in reverse chronological order, which is great. But your resume score is only sixty two point eight. Are you getting enough interview calls with your existing resume?
user:  no
assistant:   Got it. So even though you have the experience, your applications may never even reach a human. That’s why interview calls feel so random and rare. Does that sound like what you’re facing?
user:  ok
assistant:   That’s very common. Even great professionals don’t get responses because resumes fail ATS filters or look too generic. Would you like to hear how a resume upgrade can help you beat those filters and get more calls?
user:  how it is work
assistant:   Your resume review mentioned some areas like consistent date formatting, stronger action verbs, and more quantifying achievements. Fixing these can make your resume stand out to recruiters and ATS systems. Would you prefer a quick, AI-powered upgrade or a detailed expert rewrite?
user:  how how much is it charges
assistant:   Since you have
user:  it's chargeable i think
assistant:  Yes, it is an investment in your career. For your experience level, our Silver Plan offers ten customized, ATS-optimized resumes plus cover letters for Rupees two triple nine, limited time. Would you like me to share more details?
user:  this type of details
assistant:   Sure! The Silver Plan gives you ten job-tailored resumes, HR-approved templates, and personalized cover letters. You get instant downloads and lifetime access to edit anytime. Plus, there’s an interview prep guide included. Does that sound helpful?
user:  ok
assistant:    Let’s not lose another week of opportunities. Should I send you the payment link on WhatsApp right now so you can get started?
assistant: Ok. I'll hang up now. Thanks for your time.
, updated_at=2025-09-30T06:45:06.073367, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 06:45:06, id=2b66a4d4-a4d1-4b27-8714-00c81732538b, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Vikas to discuss his resume score and job search. Vikas confirmed he is looking for a job and has eight to nine years of experience as a key account manager. Anita noted that Vikas's resume score was 62.8 out of 100 and discussed common issues that could be affecting his chances of getting interview calls, such as failing ATS filters. She offered him a resume upgrade service, explaining the benefits of their Silver Plan, which includes ten customized resumes and cover letters for a fee of Rupees 2,999. Vikas expressed interest in the details of the plan, and Anita suggested sending him the payment link via WhatsApp to get started. The call ended with Anita thanking Vikas for his time., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=196.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=197.19994, provider_connected=false}, transcriber_duration=197.19994, transcriber_model=nova-3, synthesizer_characters=2402, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=134}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=219, input=1158}, azure_gpt-4_1-mini={output=463, input=66947}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=160, input=579, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=59, input=579, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=463, input=66947, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 06:41:31, status=call-disconnected}

{created_at_str=2025-09-30 06:41:31, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-30T06:41:31.150048, scheduled_at=2025-09-30T06:41:31.150016, custom_extractions=null, telephony_data={duration=0.0, to_number=+919695065619, provider_call_id=8b9c9208-5026-4c20-962f-e7ba33e052e9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919695065619, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 12:00:51, callback_request_id=null, is_callback=null, fullName=VIKAS, resume_review_id=68db78e918c34103788b903f, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=Your Layout is generally well-organized, with clear section headings and a logical flow of information. The experience section is presented in reverse chronological order, which is excellent for highlighting your career progression., score=68, readability=The resume is highly readable due to clear headings and well-structured bullet points. However, consider using consistent date formats throughout for a more polished look., essentialSectionsPresence=All essential sections, including Experience, Education, Summary, and Skills, are present and easily identifiable, which significantly improves searchability. Ensure consistency in formatting across all sections for better readability., scale=100}, atsReadabilityScore={feedback=The ATS readability is moderate, due to the keyword usage. Always use relevant keywords. Use a standard font., score=60, scale=100, keyElementsReadableByATS=The resume includes crucial information like contact details, job titles, and skills and experience. Further improve ATS readiness by weaving in industry-specific keywords relevant to the target roles. Always use a standard font for ease of readability.}, impact={feedback=You have good use of bullet points to highlight your accomplishments. Consider adding specific numbers and percentages to quantify your achievements, which will help increase the impact., score=64, spellCheck=The resume has no spelling errors., bulletPointsUsage=The resume consistently uses bullet points within the experience section, making it easier for recruiters to scan and understand your responsibilities and accomplishments. More bullet points can also be used., weakActionVerbs=The resume uses a mix of strong and weaker action verbs. Focus on starting each bullet point with a strong action verb, and avoid the passive voice., scale=100, quantifyingImpact=While some achievements are quantified, there's room for improvement by providing measurable results for each role. Adding metrics like 'increased sales by X%' or 'reduced costs by Y%' will strengthen the impact., repetitionAvoidance=The resume shows avoidance of repetition of basic action verbs, but there are few repetitive words with similar meanings that could be adjusted., accomplishmentLanguage=The language used is result-oriented, but could be improved with the help of quantifying some metrics which will attract the reader more. The use of impact-driven phrases like 'achieved', 'increased', and 'optimized' is effective.}, crispness={feedback=The resume length is appropriate for your experience level, however, trimming down the bullet points will help increase your score. Review each bullet point to remove any unnecessary details., resumeLength=The resume length is generally appropriate for the experience level, but can definitely be improved. You might consider condensing some of the details to keep it concise and focused., score=60, bulletPointsCount=The number of bullet points per role seems reasonable. Always make sure, the bullet points have concise language., fillerWords=There's room to eliminate filler words to make each bullet point more impactful. Review each bullet point and cut any wording that may be unnecessary., bulletPointLength=The bullet points are generally well-written, but some could be made more concise. Always keep the information point wise to gain reader attention., scale=100}, qualityAddOn={feedback=You should avoid buzzwords. Ensure consistent date formatting throughout the document. Improve the usage of active voice., score=62, buzzwordsCliches=The resume avoids clichés to a good extent, but it is always good to review the overall tone and make sure the language used is a little specific. Removing some of the buzzwords is a better option for the resume., datesFormatting=Ensure consistency in the date formatting across all sections. This small detail greatly enhances the professional look of your resume., activeVoice=The content uses active voice effectively in most sections. Double-check for any instances of passive voice and convert them to the active form., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, which is preferred for a professional resume.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-30T06:41:41.195066, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 06:41:41, id=2b66a4d4-a4d1-4b27-8714-00c81732538b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=134, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=134}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 06:41:31, status=in-progress}

{created_at_str=2025-09-30 06:41:31, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-30T06:41:31.150048, scheduled_at=2025-09-30T06:41:31.150016, custom_extractions=null, telephony_data={duration=0.0, to_number=+919695065619, provider_call_id=8b9c9208-5026-4c20-962f-e7ba33e052e9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919695065619, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 12:00:51, callback_request_id=null, is_callback=null, fullName=VIKAS, resume_review_id=68db78e918c34103788b903f, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=Your Layout is generally well-organized, with clear section headings and a logical flow of information. The experience section is presented in reverse chronological order, which is excellent for highlighting your career progression., score=68, readability=The resume is highly readable due to clear headings and well-structured bullet points. However, consider using consistent date formats throughout for a more polished look., essentialSectionsPresence=All essential sections, including Experience, Education, Summary, and Skills, are present and easily identifiable, which significantly improves searchability. Ensure consistency in formatting across all sections for better readability., scale=100}, atsReadabilityScore={feedback=The ATS readability is moderate, due to the keyword usage. Always use relevant keywords. Use a standard font., score=60, scale=100, keyElementsReadableByATS=The resume includes crucial information like contact details, job titles, and skills and experience. Further improve ATS readiness by weaving in industry-specific keywords relevant to the target roles. Always use a standard font for ease of readability.}, impact={feedback=You have good use of bullet points to highlight your accomplishments. Consider adding specific numbers and percentages to quantify your achievements, which will help increase the impact., score=64, spellCheck=The resume has no spelling errors., bulletPointsUsage=The resume consistently uses bullet points within the experience section, making it easier for recruiters to scan and understand your responsibilities and accomplishments. More bullet points can also be used., weakActionVerbs=The resume uses a mix of strong and weaker action verbs. Focus on starting each bullet point with a strong action verb, and avoid the passive voice., scale=100, quantifyingImpact=While some achievements are quantified, there's room for improvement by providing measurable results for each role. Adding metrics like 'increased sales by X%' or 'reduced costs by Y%' will strengthen the impact., repetitionAvoidance=The resume shows avoidance of repetition of basic action verbs, but there are few repetitive words with similar meanings that could be adjusted., accomplishmentLanguage=The language used is result-oriented, but could be improved with the help of quantifying some metrics which will attract the reader more. The use of impact-driven phrases like 'achieved', 'increased', and 'optimized' is effective.}, crispness={feedback=The resume length is appropriate for your experience level, however, trimming down the bullet points will help increase your score. Review each bullet point to remove any unnecessary details., resumeLength=The resume length is generally appropriate for the experience level, but can definitely be improved. You might consider condensing some of the details to keep it concise and focused., score=60, bulletPointsCount=The number of bullet points per role seems reasonable. Always make sure, the bullet points have concise language., fillerWords=There's room to eliminate filler words to make each bullet point more impactful. Review each bullet point and cut any wording that may be unnecessary., bulletPointLength=The bullet points are generally well-written, but some could be made more concise. Always keep the information point wise to gain reader attention., scale=100}, qualityAddOn={feedback=You should avoid buzzwords. Ensure consistent date formatting throughout the document. Improve the usage of active voice., score=62, buzzwordsCliches=The resume avoids clichés to a good extent, but it is always good to review the overall tone and make sure the language used is a little specific. Removing some of the buzzwords is a better option for the resume., datesFormatting=Ensure consistency in the date formatting across all sections. This small detail greatly enhances the professional look of your resume., activeVoice=The content uses active voice effectively in most sections. Double-check for any instances of passive voice and convert them to the active form., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, which is preferred for a professional resume.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-30T06:41:35.471049, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 06:41:35, id=2b66a4d4-a4d1-4b27-8714-00c81732538b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=134, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=134}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 06:41:31, status=ringing}

{created_at_str=2025-09-30 06:41:31, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-30T06:41:31.150048, scheduled_at=2025-09-30T06:41:31.150016, custom_extractions=null, telephony_data={duration=0.0, to_number=+919695065619, provider_call_id=8b9c9208-5026-4c20-962f-e7ba33e052e9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919695065619, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 12:00:51, callback_request_id=null, is_callback=null, fullName=VIKAS, resume_review_id=68db78e918c34103788b903f, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=Your Layout is generally well-organized, with clear section headings and a logical flow of information. The experience section is presented in reverse chronological order, which is excellent for highlighting your career progression., score=68, readability=The resume is highly readable due to clear headings and well-structured bullet points. However, consider using consistent date formats throughout for a more polished look., essentialSectionsPresence=All essential sections, including Experience, Education, Summary, and Skills, are present and easily identifiable, which significantly improves searchability. Ensure consistency in formatting across all sections for better readability., scale=100}, atsReadabilityScore={feedback=The ATS readability is moderate, due to the keyword usage. Always use relevant keywords. Use a standard font., score=60, scale=100, keyElementsReadableByATS=The resume includes crucial information like contact details, job titles, and skills and experience. Further improve ATS readiness by weaving in industry-specific keywords relevant to the target roles. Always use a standard font for ease of readability.}, impact={feedback=You have good use of bullet points to highlight your accomplishments. Consider adding specific numbers and percentages to quantify your achievements, which will help increase the impact., score=64, spellCheck=The resume has no spelling errors., bulletPointsUsage=The resume consistently uses bullet points within the experience section, making it easier for recruiters to scan and understand your responsibilities and accomplishments. More bullet points can also be used., weakActionVerbs=The resume uses a mix of strong and weaker action verbs. Focus on starting each bullet point with a strong action verb, and avoid the passive voice., scale=100, quantifyingImpact=While some achievements are quantified, there's room for improvement by providing measurable results for each role. Adding metrics like 'increased sales by X%' or 'reduced costs by Y%' will strengthen the impact., repetitionAvoidance=The resume shows avoidance of repetition of basic action verbs, but there are few repetitive words with similar meanings that could be adjusted., accomplishmentLanguage=The language used is result-oriented, but could be improved with the help of quantifying some metrics which will attract the reader more. The use of impact-driven phrases like 'achieved', 'increased', and 'optimized' is effective.}, crispness={feedback=The resume length is appropriate for your experience level, however, trimming down the bullet points will help increase your score. Review each bullet point to remove any unnecessary details., resumeLength=The resume length is generally appropriate for the experience level, but can definitely be improved. You might consider condensing some of the details to keep it concise and focused., score=60, bulletPointsCount=The number of bullet points per role seems reasonable. Always make sure, the bullet points have concise language., fillerWords=There's room to eliminate filler words to make each bullet point more impactful. Review each bullet point and cut any wording that may be unnecessary., bulletPointLength=The bullet points are generally well-written, but some could be made more concise. Always keep the information point wise to gain reader attention., scale=100}, qualityAddOn={feedback=You should avoid buzzwords. Ensure consistent date formatting throughout the document. Improve the usage of active voice., score=62, buzzwordsCliches=The resume avoids clichés to a good extent, but it is always good to review the overall tone and make sure the language used is a little specific. Removing some of the buzzwords is a better option for the resume., datesFormatting=Ensure consistency in the date formatting across all sections. This small detail greatly enhances the professional look of your resume., activeVoice=The content uses active voice effectively in most sections. Double-check for any instances of passive voice and convert them to the active form., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, which is preferred for a professional resume.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-30T06:41:33.12728, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 06:41:33, id=2b66a4d4-a4d1-4b27-8714-00c81732538b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=134, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=134}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 06:41:31, status=initiated}