Dashboard

{created_at_str=2025-09-29 13:03:20, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=9.01, batch_id=null, cost_breakdown={synthesizer=7.32, transcriber=1.0, synthesizer_breakdown={welcome_message=0, conversation=7.32}, llm=0.687, platform=0, transcriber_breakdown={analytics=0, conversation=1.0}, network=0, llm_breakdown={analytics=0, summarization=0.009000000000000001, extraction=0.006, conversation=0.672, hangup=0}}, created_at=2025-09-29T13:03:20.529936, scheduled_at=2025-09-29T13:03:20.529893, custom_extractions=null, telephony_data={duration=0.0, to_number=+917011613515, provider_call_id=863cc859-5dd0-45ab-b760-a1a5167852df, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917011613515, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=28db603a-0b04-4d0b-baae-446eb3b9668b, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=None, info_type=process, interest_level=low, follow_up_needed=No, service_interest=none, objections=Customer is not interested and finds the agent's voice irritating.}, arq_job_id=null, transcript=assistant: Hi   this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  i'm not interested
assistant:  I understand
user:  i'm not interested
assistant:  I get that
user:  yeah i can hear you clear
assistant:  Great! Quick
user:  but it's just that i'm not
assistant:   Sorry, I didn’t catch that fully. Could you please repeat?
user:  i am not interested in any of your thing
assistant:   I understand. May I ask, is there a specific reason you’re not looking to get more interview calls right now?
user:  because your voice is irritating
assistant:   I’m sorry to hear that. I’ll be brief. If you ever want to improve your resume and
, updated_at=2025-09-29T13:04:11.940724, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-29 13:04:11, id=07115cb6-cc01-4e16-b658-36d8f48fe0a3, campaign_id=null, summary=In the conversation, Anita, an agent from Outspark, reached out to the user to discuss career services. The user expressed disinterest multiple times, stating they were not interested in the services offered. Anita acknowledged the user's feelings and attempted to understand the reason for their disinterest. The user mentioned that Anita's voice was irritating. Anita apologized and offered to be brief, suggesting that the user could reach out in the future if they wanted to improve their resume., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=37.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=38.199936, provider_connected=false}, transcriber_duration=38.199936, transcriber_model=nova-3, synthesizer_characters=732, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=145, input=386}, azure_gpt-4_1-mini={output=169, input=16137}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=92, input=193, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=53, input=193, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=169, input=16137, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-29 13:03:20, status=call-disconnected}

{created_at_str=2025-09-29 13:03:20, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-29T13:03:20.529936, scheduled_at=2025-09-29T13:03:20.529893, custom_extractions=null, telephony_data={duration=0.0, to_number=+917011613515, provider_call_id=863cc859-5dd0-45ab-b760-a1a5167852df, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917011613515, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=28db603a-0b04-4d0b-baae-446eb3b9668b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-29T13:03:25.93688, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-29 13:03:25, id=07115cb6-cc01-4e16-b658-36d8f48fe0a3, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-29 13:03:20, status=in-progress}

{created_at_str=2025-09-29 13:03:20, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-29T13:03:20.529936, scheduled_at=2025-09-29T13:03:20.529893, custom_extractions=null, telephony_data={duration=0.0, to_number=+917011613515, provider_call_id=863cc859-5dd0-45ab-b760-a1a5167852df, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917011613515, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=28db603a-0b04-4d0b-baae-446eb3b9668b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-29T13:03:23.00736, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-29 13:03:23, id=07115cb6-cc01-4e16-b658-36d8f48fe0a3, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-29 13:03:20, status=ringing}

{created_at_str=2025-09-29 13:03:20, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-29T13:03:20.529936, scheduled_at=2025-09-29T13:03:20.529893, custom_extractions=null, telephony_data={duration=0.0, to_number=+917011613515, provider_call_id=863cc859-5dd0-45ab-b760-a1a5167852df, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917011613515, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=28db603a-0b04-4d0b-baae-446eb3b9668b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-29T13:03:21.322669, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-29 13:03:21, id=07115cb6-cc01-4e16-b658-36d8f48fe0a3, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-29 13:03:20, status=initiated}